top of page

​

​

​

​

 

Ranfire Design specialises in the design and sale of fashion accessories, founded, owned and operated by Deborah Butcher of: 9 The Valley, Burntwood, Staffordshire WS7 1ZR. Our website is www.ranfiredesign.co.uk built and securely maintained through wix.com.

 

We are committed to protecting and respecting your privacy and this Privacy Policy, together with our Terms and Conditions, sets out how we process the personal data of each visitor and customer to the Site, where such personal data is provided to us through the Site, via email communication and any branded pages on third party platforms (such as Facebook or YouTube). Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

 

By submitting your personal data to us, and using our services you agree to the terms and practices described in this Privacy Policy.

For the purpose of GDPR (General Data Protection Regulation), the data controller is Deborah Butcher.

If you have any questions about this Privacy Policy, please contact enquiries@ranfiredesign.co.uk

 

We may amend this Privacy Policy at any time. Any changes we may make will be posted on this page, so please check back frequently. Your continued use of the Website and our services after posting will constitute your acceptance of, and agreement to, any changes.

 

Information we may collect from you:

  1. Information provided at the time for the purchase of products and/or use of our services, posting material, submitting testimonials, reviewing products, or general enquiries, entering a competition or requesting further services. We may also ask you for information when you report a problem with our Site, or regarding the products and services provided by us.

  2. If you contact us, we may keep a record of that correspondence and/or any video or audio uploads or telephone calls.

  3. Details of transactions you carry out through our Site and of the fulfilment of your orders (payment information encrypted at source);

  4. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening (for example, using Internet Explorer select ‘internet options’ from the ‘tools’ menu, then click ‘security’, followed by ‘custom level’ and select ‘disable cookies’). The information collected in this way can be used to identify you unless you modify your browser settings.. The use of this data is strictly for statistical purposes only. This helps us to understand which areas of the site are of particular interest and also which pages are not being requested. It also tells how many people are visiting the website in total.

  5. The type of information we may collect about you includes:

Your name
Your address
Your phone number
Your e-mail address

Data collected by Ranfire Design will not be sold to other companies. We collect information about you, to process your order, to establish your account (if applicable), to provide you with the best possible service and to help us improve.

Purposes for which we process personal data
 

  1. To create and maintain your customer account, if you become a registered customer with us;

  2. Handling and fulfilling your requests, if you order goods and/or services from us, to process and deliver your order;

  3. Product guarantee purposes;

  4. Administering any promotion or competition, that you enter via the Website or via email communication;

  5. To correspond with you and to answer any queries or complaints;

  6. Providing you with information on products or services that may interest you. We will give you the chance to refuse any marketing e-mail from us;

  7. Developing and improving our products and services, for example, by reviewing visits to the Site regarding demand for specific products and services and user comments;

  8. To publish reviews and testimonials you submit about us and/or our products and to validate you as the author of such testimonial(s) (identification will be limited only to your name and general location only e.g Dorothy from Leeds)

  9. To administer the Site and for internal business administration and operations and to analyse and review our own products and services;

  10. To comply with applicable law, for example, in response to a request from a court or regulatory body, where such request is made in accordance with the law.


We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. It is possible to obtain a copy of the information that we hold about you. If you find any inaccuracies we will delete or correct it promptly. Should you require a copy of such information, please write to us at:

Deborah Butcher
Ranfire Design, 9 The Valley, Burntwood, Staffordshire WS7 1ZR

The personal information which we hold will be held securely in accordance with our internal security policy and English law.

We may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.

If you have any questions/comments about privacy, you should email us.

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

Privacy Policy

bottom of page